1. GENERAL TERMS AND CONDITIONS

1.1. DEFINITIONS

The following definitions are used in these terms and conditions:

undefinedAccess Deviceundefined means any means of accessing the Platform (electronic), including without limitations computers, smartphones, tablet devices, touch devices or any home entertainment system such as video games consoles and smart TVs (or by any other remote means);

undefinedBonus Termsundefined means any terms and conditions and/or rules with respect to any promotions, bonuses and special offers which may apply to any part of the Platform from time to time;

undefinedSupervision institutionundefined means the supervision institution of commercial gambling in Curacao;

undefinedOperator and payment agentundefined means Techsential limited, registered address is at Chytron 3, Flat/Office 301, 1075 Nicosia, Cyprus;

undefinedLicense Holderundefined means Synvestment N.V., registration No. 151973, registered address is at Landhuis Groot Kwartier Groot Kwartierweg 12, Curacao, license no. № 8048/JAZ;

undefinedRulesundefined means the Betting Rules and the Game Rules specifically applicable to the relevant type of betting and/or gaming, as identified in more detail in these Terms;

undefinedPlatformundefined means the website or any respective page, subpage, subdomain or section thereof from time to time, located at or accessible via the domain name: www.betvili.com .

IN ADDITION TO THE DEFINITIONS CONTAINED IN THIS SECTION, THIS DOCUMENT CONTAINS DEFINITIONS THROUGHOUT THESE TERMS AND CONDITIONS.

1.2. INTRODUCTION

Thank you for choosing Synvestment N.V. These Terms and Conditions regulate the use and access of the Betvili Platform. The Platform is an online gambling platform where you can play games and make bets. For the sake of convenience, the term undefinedPlatformundefined shall include the term undefinedServicesundefined wherever used throughout these Terms and Conditions unless specified otherwise.

These Terms and Conditions, Privacy Policy, Betting Rules, AML Policy, Withdraw and Refund Policy and other Additional Terms we make available from time to time (collectively referred to as the undefinedTermsundefined) set out the legal obligation vis-undefined-vis terms and conditions for your interaction and usage of the Platform.

By clicking undefinedAcceptundefined when prompted or making an Account or, using or accessing the Platform, you understand that you will adhere to these Terms and all other operating rules, policies, and procedures that may be issued periodically on the Platform by us, each of which is incorporated by reference periodically by us.

By accepting these Terms, you agree that the Terms constitute a binding contract, effective as of the date of first acceptance by you, between Synvestment N.C (hereinafter referred to as undefinedBetviliundefined, undefinedweundefined, undefinedusundefined, or undefinedourundefined) and you the user (hereinafter referred to as undefinedyouundefined, undefinedyourundefined undefinedCustomerundefined or undefinedThe Playerundefined) (each a undefinedPartyundefined to the contract and collectively, the undefinedPartiesundefined) and you:

1.2.1 Agree to the use of electronic communications in order to enter into contracts;

1.2.2 Waive any applicable rights or requirements which require a signature by hand, to the extent permitted by any applicable law;

1.2.3 Agree that in order to use our Platform, you are requested to provide us with certain personal information which shall be processed on the basis of our Privacy Policy. These Terms do not affect any statutory rights you may have in Law.

Where you place a bet or, play any game using the Platform, or otherwise use the Platform, you agree to be bound by Rules of any game you play (undefinedGame Rulesundefined), as set out under the appropriate general help section and any Rules tabs, in respect of any new games, the rules applicable to such game; any Bonus Terms; any terms and conditions relating to withdrawals and any other terms applicable to the Platform and/or which you are required to confirm your agreement to as part of the Platform.

For the avoidance of doubt, each and all sections of the Platform are governed by the Terms, and you should ensure at all times that your use of the Platform is in accordance with the Terms.

1.3. SERVICE

We provide various services through the Platform, which include all appropriate services offered for the time being by the Operator through the Platform and/or via any Access Device application (undefinedServicesundefined). All Services offered and provided through the Platform are subject to the Terms.

1.4. CONTRACTING PARTIES

1.4.1 The Terms shall be agreed between you and the Operator and our partner payment processor.

1.4.2 In the case of terms and conditions relating to monies held in your Account from time to time, to any Operator Group company which holds such money and shall (where appropriate) be deemed to include our agents, partners, and affiliates.

1.5 MODIFICATIONS

We shall have the right to make modifications or replace any of the Terms, or suspend, change, or discontinue the Platform (including but not limited to, the availability of any featured content, or database,) at any time or instance by posting a notice through the Platform. We may also do so by sending you a notice via email, via the Platform, or by any other means of communication. We reserve the right to impose limits on certain features and services. We may if required to do so restrict your access to parts or all of the Platform without notice or liability. We endeavour to try and provide notice of modifications to these Terms. However, you also agree that it is also your responsibility to make reasonable efforts to be aware of such modifications.

When you continue to use the Platform after notification of any modifications to the Terms shall mean acceptance of those modifications, and those modifications shall apply to your continued use of the Platform going forward. Your use of the Platform is subject to the Terms in effect at the time of such use.

1.6 TERM

The Term begins as soon as you access the Platform and continues as long as you use the Platform. Clicking the button and entering your username means that you have officially undefinedsignedundefined these Terms.

1.7 ACCOUNT

In order to place a bet or play a game using the Platform, you will need to open an account with the Operator (undefinedAccountundefined).

In order to open your Account for use with the Platform, you can:

1.7.1 Click on undefinedRegistrationundefined button on the Platform and follow the on-screen instructions; or

1.7.2 Open by such other Account opening method as shall, from time to time be offered by the Operator;

1.7.2.1 You understand and accept the risk that, by using the Platform, you may, as well as winning money, lose money;

1.7.2.2 You are: (a) over 18 years of age; and (b) above the age at which gambling or gaming activities are legal under the Law or jurisdiction that applies to You (the undefinedRelevant Ageundefined) and not disqualified from entering into contracts under any law;

1.7.2.3 Gambling is not illegal in the territory where you reside;

1.7.2.4 You have not been excluded from gambling; and

1.7.2.5 You have not already had an Account closed by us for any reason.

By using Platform, you represent and warrant that you meet all the requirements listed above and that you will not use Platform in a way that violates any laws or regulations. We may refuse service, close accounts of any users, and change eligibility requirements at any time.

By accepting these Terms, you represent and warrant that you are qualified concerning the conditions stated herein, therefore, are permitted to use the Platform. If you do not meet any of the conditions stated herein, you shall not access/use the Platform and must cease to be a user.

1.8 EXTRA/DUPLICATE ACCOUNT

Your Account must be registered in your own, correct, name and personal details and it shall only be issued once for you and not duplicated through any other person, family, household, address (postal or IP), email address, Access Device or any environment where Access Devices are shared (e.g. schools, workplaces, public libraries etc.) and/or account in respect of the Platform. Any other accounts which you open with us, or which are beneficially owned by you in relation to the Platform shall be undefinedExtra Accountsundefined. We may close any Extra Account (but shall not be obliged to do so). If we close any Extra Account:

1.8.1 All bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Extra Account will be void and forfeited by you;

1.8.2 We may, at our entire discretion, void all winnings and refund all deposits (less amounts in respect of void winnings) made in respect of that Extra Account and, to the extent not recovered by us from the relevant Extra Account, any amounts to be refunded to us by you in respect of an Extra Account may be recovered by us directly from any other of your Accounts (including any other Extra Account); or

1.8.3 We may, at our entire discretion, allow usage of the Extra Account to be deemed valid in which case all losses and stakes placed by or for you through the Extra Account shall be retained by us.

1.9 LICENSE

Subject to the Terms, Betvili gives you a limited, revocable, non-sublicensable, non-exclusive, and non-transferable license to the Platform (and other items displayed on the Platform for download) only for purposes of using the Platform in accordance with these Terms. It is expressly prohibited without the prior express permission from Betvili to use, reproduce, modify, distribute, or store any Content for purposes other than using the Platform consistent with these Terms.

1.10 VERIFICATION OF YOUR IDENTITY; ANTI-MONEY LAUNDERING REQUIREMENTS

You hereby warrant that:

1.10.1 The name and address you supply when you make a deposit are correct; and

1.10.2 You are the rightful owner of the money which you at any time deposit in your Account.

1.10.3 By agreeing to the Terms you authorise us to undertake any such verification checks from time to time as we may require ourselves or may be required by third parties (including, but not limited to, regulatory bodies) to confirm these facts (the undefinedChecksundefined). You agree that from time to time, upon our request (including requests from Payment processor), you may be required to provide additional details in respect of any of such information you have provided us, including in relation to any deposits which you have made into your Account.

1.10.4 Whilst we are undertaking any Checks from time to time, we may restrict you from withdrawing funds from your Account and/or prevent access to all or certain parts of the Platform. Please note that we may from time to time re-perform the Checks for regulatory, security or other business reasons. If any such restrictions cause you a problem, please contact us undefined [email protected].

1.10.5 In certain circumstances, we may have to contact you and ask you to provide further information to us directly in order to complete the Checks. For this purpose, we will be entitled, at our sole discretion, to require that you provide us with a notarised ID or any equivalent certified ID according to the applicable Law of your jurisdiction or otherwise, proof of address, utility bills, bank details, bank statements and bank references and any documentation that validates your source of funds. Until such information has been supplied to our satisfaction we may prevent any activity from being undertaken by you in relation to the Account or we may, where we reasonably believe that deliberately incorrect information has been provided by you, keep any amount deposited on the Account following the closure of the Account by us.

1.10.6 It may be an offence for persons under the Relevant Age to make use of the Platform. If we are unable to confirm that you are of the Relevant Age, then we may suspend your Account until such time that we are able to confirm that you are of the Relevant Age. If you are subsequently proven to have been under the Relevant Age at the time you made any gambling or gaming transactions with us, then:

1.10.6.1 Your Account will be closed;

1.10.6.2 All transactions made whilst you were underage will be made void, and all related funds deposited by you will be returned by the payment method used for the deposit of such funds, wherever practicable;

1.10.6.3 Any deposits made whilst you were under the Relevant Age will be returned to you; and

1.10.6.4 Any winnings which you have accrued during such time when you were under the Relevant Age will be forfeited by you and shall be deducted from the amount of any deposit returned under these Terms and Conditions, and you will return to us on demand any such funds which have been withdrawn from your Account.

1.11 THIRD PARTY SERVICES.

The Platform provided by us may permit you to link to other websites, services, or resources on the Internet, and other websites, services or resources may contain links to the Platform. Also, Content may contain links to other websites, services, or resources on the Internet. When you access third party resources on the Internet, you shall do so at your own risk. These other resources are not controlled by us, and you agree that we shall not be responsible or liable for including but not limited to the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link shall not imply our endorsement or any association in any way between us and their operators. you also agree that we will not be responsible or liable in any case, either directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resource.

1.12 KNOW YOUR CUSTOMER POLICY

1.12.1 To make the Age Verification process as easy as possible, here are a few hints on how to send your documents:

1.12.1.1 Each document should be sent as a separate image;

1.12.1.2 Photo Captured images are preferred, but if you would rather scan your documents, send them as a .jpeg.

1.12.2 When you take your pictures:

1.12.2.1 Be sure that the first six and the last four digits of your credit card number are visible, and CVV is hidden;

1.12.2.2 Your picture must be in focus and all the text easy to read;

1.12.2.3 Your full passport photo page or ID must be in the shot, do not leave out any bits, and do not cover them with your hand or fingers;

1.12.2.4 Your lighting must be good, to prevent any glare do not use flash.

We need all of this because it is part and parcel of gambling responsibly undefined and the applicable Law requires it.

1.12.3 Why do I need to verify my account?

When you sign up for a new Account, we check that you are over 18 and we verify that you are who you say you are, (a process called Know your Customer undefinedKYCundefined). It is part and parcel of gambling responsibly, and something that the Law requires us to do.

1.12.4 What do I need to provide?

To verify your age, we will accept one of the following documents:

1.12.4.1 Passport (recommended)

1.12.4.2 Driving license

1.12.4.3 National ID Card

1.12.4.4 Birth Certificate (verification takes up to 24 hours)

1.12.4.5 Payment card (note that first 6 and last 4 digits should be visible and CVV should be hidden). Card data shall not be collected and stored by Us without PCI DSS.

1.12.5 To verify your identity (KYC), we may need additional documents which could also include:

1.12.5.1 Council Tax Bill

1.12.5.2 Utility Bill (less than three months old)

1.12.5.3 Bank Statement (less than three months old) Please make sure your documents are in acceptable condition.

1.12.6 How can I send you my documents?
The fastest and easiest way to verify your account is online. You can also send the documents via email to [email protected]

Here are a few tips on how to get it right the first time:

Sending your documents via email

1.12.6.1 Take a photo of each of your documents and save the photos (or, scan them and save as a .jpeg);

1.12.6.2 Open the email account that you used to register for our Platform;

1.12.6.3 Open a new email, addressed to [email protected];

1.12.6.4 Attach the photos;

1.12.6.5 Enter your account number or username in the undefinedSubjectundefined bar at the top of your email;

1.12.6.6 Press undefinedSend;

1.12.7 Before making a deposit on the account page, we will need you to provide certain information for security reasons:

1.12.7.1 Your name, surname and contact details, including a valid email address which needs to be unique to your account;

1.12.7.2 Your date of birth undefined you must be at least 18 years old;

1.12.7.3 Your gender;

1.12.7.4 Your place of residence;

1.12.7.5 Your phone number;

1.12.7.6 A unique username (your username may contain only letters, numbers, underscore and hyphen symbols) and a password which means only you can access your account;

1.12.7.7 Your betting currency and a deposit limit;

Our Registration page checks your details as you enter them and will let you know if there is a problem, so you can make any changes you need to before you click on the undefinedFinish Registrationundefined button.

For legal reasons when travelling abroad, you may not be able to access your Account. We are unable to accept Accounts or offer any of our products or services to persons residing in the following countries (USA, Aruba, Bonaire, Curacao, France, Netherlands, Saba, St Eutatius, St Martin):

1.13 GAME PROVIDERS AND RESTRICTED TERRITORIES
1.13.1 Evolution Gaming

No Customers shall be accepted from:

Australia, British Columbia, Burma (Myanmar), Canada, China, Cuba, Curacao, Iran, Israel, Latvia, Manitoba and Quebec Provinces, north Korea, Russian Federation, South Africa, Sudan, Syria, Taiwan, Turkey, USA.

1.13.2 Yggdrasil

No Customers shall be accepted from:

Afghanistan, Alderney, America Samoa, Australia, Belgium, Botswana, Congo, Democratic Peopleundefineds Republic of Korea, Egypt, Eritrea, Ethiopia, France, Ghana, Gibraltar, Guadeloupe, Guinea Bissau, Holy See (Vatican City), Iran, Bulgaria, Cambodia, Curacao, Denmark, Estonia, French Guyana, Greenland, Guam, Iraq, Isle of Man, Italy, Jersey, Kuwait, Lebanon, Libya, Malaysia, Malta, Marshall Island, Martinique, Nicaragua, North Korea, Occupied Palestinian Territory, Pakistan, Panama, Poland, Portugal, Puerto Rico, Qatar, Reunion (.FR), Saint Martin, Saint Pierre and Miquelon, Singapore, Slovakia, Somalia, South Africa, South Sudan, Spain, Sri Lanka, Sweden, Switzerland, Syria, Taiwan, Trinidad undefined Tobago, Tunisia, United Kingdom, US Minor Outlying Islands, USA, Venezuela, Virgin Islands, Yemen, Zimbabwe.

1.13.3 Play n go:

No Customers shall be accepted from:

Afghanistan, Alderney, American Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Curacao, Democratic Peopleundefineds Republic of Korea, Denmark, Dutch Caribbean including Curacao and Aruba, Hungary, Iran, Italy, Lao's people's Democratic Republic, Lithuania, Portugal, Romania, Serbia, Cambodia, Croatia, Czech Republic, Denmark, Ethiopia, Iraq, Latvia, Netherlands, Singapore, Spain, Sweden, Switzerland, Syria, Uganda, United Kingdom, USA, Vanuatu.

1.13.4 Thunderkick:

No Customers shall be accepted from:

Australia, Belgium, Canada, Curacao, Czech Republic, Denmark, France, Italy, Myanmar, Peopleundefineds Republic of Korea, Portugal, Spain, Sudan, USA, Zimbabwe, Iran, Iraq, Libya, Netherlands, Romania, Sweden.

1.13.5 Big Time Gaming::

No Customers shall be accepted from:

Afghanistan, Algeria, Antigua undefined Barbuda, Australia, Belgium, Canada, Cuba, Estonia, Guyana, Iraq, Israel, Kahnawake, Kuwait, Libya, Lithuania, Myanmar, Pakistan, Panama, Papua New Guinea, Curacao, Denmark, France, Iran, Italy, Latvia, Malta, North Korea, Romania, Spain, Sudan, Sweden, Syria, United Kingdom, USA, Yemen, Zimbabwe.

1.13.6 Booongo:

No Customers shall be accepted from:

France, Israel, Netherlands, Singapore, USA.

1.13.7 Microgaming:

No Customers shall be accepted from:

USA, Australia, France, Italy, Curacao, Sweden.

1.13.8 Net Ent

1. Absolute Restriction

NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses.

Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

2. Blacklisted Territories

All NetEnt Casino Games may not be offered in the following territories:

Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.

3. Blacklisted Branded Games Territories

The followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above:

3.1 In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories:

Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

3.2 In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions:

Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

3.3 In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories:

Indonesia, South Korea.

3.4 In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories:

Anguilla, Antigua undefined Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.

3.5 In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories:

Cuba, Jordan, Turkey, Saudi Arabia.

4. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories:

Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.

1.14 USERNAME, PASSWORD, PIN AND CUSTOMER INFORMATION

1.14.1 After opening Your Account, you must take all reasonable steps to avoid disclosing (whether deliberately or accidentally) your username, password and/or account number to anyone else, including (where practicable) ensuring that up-to-date security software is downloaded onto your Access Device.

1.14.2 All transactions done where your username and password and/or account number have been entered correctly will be regarded as valid, whether or not authorised by you, and we shall not be liable for any claims in the event that you disclose your username, password or account number to anyone else (whether deliberately or accidentally).

1.14.3 If You have lost or forgotten your Account details, or have a reason to believe that such details are known to an unauthorised third party, please contact us at [email protected], or through the Contact Us section on our webpage.

1.14.4 If you change your password, you will be unable to withdraw for 24 hours due to security reasons.

1.15 DEPOSITS AND WITHDRAWALS FROM YOUR ACCOUNT

1.15.1 If you wish to participate in the Platform, you must deposit monies into your Account from an account or source of which you are the account holder. Such monies may then be used by you to place bets or play games. If you use a payment method in respect of which you are not the account holder, we reserve the right to treat any deposit into the Account as being invalid (and any winnings arising from such deposit as void) pending the satisfactory completion of all relevant Checks.

1.15.1.1 Skrill, Neteller payments are processed by Synvestment N.V.

1.15.1.2 Your credit card statement will read techsential441519470982

1.15.2 For the avoidance of doubt, your Account shall not be used by you as a bank account and, should we become aware of deposits into and withdrawals from your Account without commensurate betting or gaming activity, we reserve the right to deduct an administration charge (whether or not we close or suspend the account).

1.15.3 To the extent required by your local Law or tax or other authorities, you are responsible for reporting your winnings and losses arising from the transactions done through the Platform.

1.15.4 You can set a deposit limit on your Account in any one day. For details of how to set up a deposit limit, please contact [email protected]. Any confirmed reductions to your deposit limit will be reflected on your Account page immediately.

1.15.5 Subject to terms of Closure of your Account or any other terms set out in these Terms and Conditions or any amendments thereof, you may request withdrawal of funds from your Account at any time provided that:

1.15.5.1 All payments made into your Account have been confirmed as cleared and none have been charged-back, reversed or otherwise cancelled;

1.15.5.2 Any Checks referred to Verification of your Identity, as well as Money Laundering Requirements have been completed by us to our satisfaction;

1.15.5.3 You have complied with any other relevant withdrawal conditions affecting your Account (e.g. any applicable Bonus Terms).

1.15.6 On any withdrawal approved by us, provided that you give us sufficient information as to how the funds should be transferred to you, we will return the relevant funds to you (less charges incurred or any other amount required to be deducted from your withdrawal in order to comply with any applicable law).

1.15.7 We will do our best to accommodate your request regarding the payment method and payment currency of your withdrawal. This, however, cannot be guaranteed. Therefore, we may process and pay withdrawals using payment methods, which are different from the one requested by you, such as different payment providers, a bank draft or wire transfer (any charges associated with relevant payment methods are set out in the Platform). Similarly, in certain cases, the currency of your withdrawal may be different from the currency in which your deposit was made, or that was otherwise requested by you and, in circumstances where we are required to convert your deposits between different currencies, relevant conversion charges may apply.

1.15.8 When reviewing your withdrawal request, the company reserves the right to allow you to withdraw monetary funds from your account in instalments. The number of instalments and the period of time when the funds will be fully released will be determined by the company reasonably, on case by case basis.

1.15.9 In case if the player enters incorrect bank details in his account, Betvili reserves the right to charge a Euro 25 fee for each failed (returned) withdrawal.

1.15.10 In cases when a player requests a withdrawal without reaching a minimum turnover threshold, Betvili reserves the right to charge a 15% fee of the requested withdrawal amount. The fee will be instantly deducted after the approval of the requested withdrawal. Minimum threshold turnover for the all games is equal x1 from the deposited amount.

1.15.11 Betvili may charge 15% fee for processing all Withdrawals and/or refunds this information will be clearly communicated to the Customer during the withdrawal/refund process.

15.12 Withdrawals (including undefined Refunds) shall be provided within 7 (seven) daysundefined time after completion of KYC and approval of your account. Please note, that refunds are performed only if there was no game activity on your account after deposit of respective amount of moneys that are reclaimed by you as refund. All other withdrawals from your account will be considered as pay-out of your winnings generated as a result of use of the services. In order to request a refund or any other withdrawal, please contact our support by email to [email protected] and provide all documents as requested by the support in order to complete your KYC. You can cancel your withdrawal request from your account before it's approved by the us.

1.16 LIMITATIONS:

Parties acknowledge, and agree that almost all payment methods have various limitations, and different areas of coverage, some of which are listed below:

1.16.1 List of non-participating countries for Visa (OCT):

1.16.1.1 USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.

1.16.2 List of participating countries for MasterCard PT:

1.16.2.1 Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

1.16.3 List of countries restricted for registration at Skrill. Residents of this countries can access the websites, but cannot register/sign up for an account:

1.16.3.1 Afghanistan, Angola, Barbados, Benin, Bonaire, Burkina, Faso, Cape, Verde, Cuba, Comoros, Djibouti, East Timor Eritrea, Faroe Islands, French Polynesia, Gambia, Greenland, Grenada, Guadeloupe, Guyana, Iran, Iraq, Japan, Kyrgyzstan, Lao Peopleundefineds Democratic Republic, Libya, Macao, Martinique, Namibia, Nauru, New Caledonia, Niger, North Korea, Palau Reunion, Saint Barthundefinedlemy, Saint Martin (Sint Maarten), Samoa, South Sudan, Sudan, Suriname, Syria, Tajikistan, Togo, Turkmenistan, US Minor Outlying Islands.

1.16.4 List of countries banned by Skrill. Residents of this countries cannot register an account, nor access the Skrill domains:

1.16.4.1 Afghanistan, Cuba, Eritrea, Iran, Iraq, Japan, Kyrgyzstan, Libya, North Korea, South Sudan, Sudan, Syria.

1.16.5 List of countries restricted for Gaming and Binary by the Skrill:

1.16.5.1 American Samoa (relevant state licenses required), Brazil, Canada, China (Pr), Guam (relevant state licenses required), Hong Kong, Israel, Macao, Puerto Rico (relevant state licenses required), Northern Mariana Island (relevant state licenses required), Singapore, Turkey, United Arab Emirates, United States of America, US Minor Outlying Islands, US Virgin Islands.

1.16.6 Neteller does not provide service to the residents of the following countries:

1.16.6.1 Afghanistan, Benin, Bonaire, Burundi, Central African Republic, Chad, China, Congo Republic, Crimea, Cuba, Djibouti, Equatorial Guinea, Eritrea, Gabon, Gambia, Guinea, Guinea-Bissau, Guyana, Iran, Iraq, Kazakhstan, Kyrgyzstan, Lao Peopleundefineds Democratic Republic, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mongolia, Montserrat, Myanmar, Nauru, Niger, Niue, Norfolk Island, North Korea, Palau, Papua New Guinea, Saint Barthelemy, Saint Kitts and Nevis, Saint Martin (Sint Maarten), Sierra Leone, Sudan (North and South), Suriname, Syria, Tajikistan, Timor-Leste, Togo, Turkmenistan, Uzbekistan, Western Sahara, Yemen.

1.16.7 Neteller requires local license for the following countries:

1.16.7.1 Australia, Belgium, France, Germany, Japan, Spain, Turkey, UK.

1.18 INACTIVE AND NON-DEPOSITING ACCOUNTS

1.18.1 If you do not use your account that has deposited funds for 3 months, you will receive a notice from us undefinedInactive accountundefined. If you do not use your deposit after our notice within 1 month, we reserve the right to deduct monthly administrative costs from your deposit remaining on your account. The administrative cost may be up to 15% from your deposited funds remaining on your account. After 180 days we may remove the balance from your account to increase security on the funds. If this happens contact us at [email protected] to reopen your account.

1.18.2 All Inactive Accounts will incur a fee (undefinedInactive Account Feeundefined), the details of which can be found in the Help section of the Platform. We will notify you when your Account becomes an Inactive Account, at least 14 days before any Inactive Account Fee is deducted from your Account.

1.18.3 If you log in after we began charging Your Account with the administrative fee we will cease charging your Account with the administrative fee. You may also request a full refund of the administrative fees charged up until then by contacting support. The period of inactivity starts to run again from your last log-in date. We reserve the right to close inactive accounts with zero real money balance at our own discretion.

1.19 LEGAL USE OF THE PLATFORM

1.19.1 Access to, or use of the Platform may be illegal for some, or all residents of, or persons residing in certain countries. We do not intend that the Platform should be used for betting, gaming or any other purposes by persons in those countries where such activities are illegal, which includes the United States of America and other territories listed on the Platform. The fact that the Platform is accessible in any such country, or appears in the official language of any such country shall not be construed as a representation or warranty with respect to the legality or otherwise of the access to and use of the Platform, and the making of deposits or receipt of any winnings from your Account. The availability of the Platform does not constitute an offer, solicitation or invitation by us for the use of or subscription to betting, gaming or other services in any jurisdiction in which such activities are prohibited by Law.

1.19.2 It is your responsibility to determine the Law that applies to the location in which you are present. You should ensure that you will be acting legally in your jurisdiction in opening your Account and/or using the Platform and you represent, warrant and agree that you will perform all due diligence in this respect prior to accessing the Platform.

1.19.3 If it becomes apparent to us that you are resident in a country in which the use of the Platform is not legal, or you are using the Platform from a country in which the use of the Platform is not legal, we shall be entitled to immediately close your Account, in which case any balance on the Account, as of the date of such closure will be refunded to you as soon as it is practicable for us to do so.


1.19.4 The User guarantees at all times not to be a resident or citizen of countries including, but not limited to the United States, France, Netherlands, Curacao, Dutch West Indies. Players from the following countries are not eligible to use the Website and play its games. Betvili will make all reasonable efforts to prevent players from these countries to reach the games, but if for any reason, technical issue the user manages to create account in the website Betvili is entitled to immediately terminate the Agreement with the User and exclude him/her from further use of the Website. Further, we are entitled to interrupt and terminate on-going activities, to block the User or the User's Account with or without prior notice and to refund his credit and confiscate all the winnings achieved until clarification of the situation.

1.19.5 Citizens and residents of the following countries (the undefinedExcluded Jurisdictionsundefined): Afghanistan, Belarus, Bulgaria, Curaundefinedao, Cyprus, Estonia, France, Iran, Iraq, Israel, Lithuania, Malta, Slovakia, Moldova, Spain, Ukraine (including the territory of Crimea), United Kingdom, United States do not have the right to open accounts with our Website or add monetary funds to their accounts. We reserve the right to change the list of Excluded Jurisdictions at our sole and absolute discretion and without forewarning. All such changes will be published on our Website. You must check the Terms frequently to make sure you are not located in any of the Excluded Jurisdictions as updated from time to time. If you live in or are located in one of these jurisdictions, you agree not to open and/or use your account on the Website and to immediately close your account if you have previously opened it.

1.20 PLACING YOUR BET AND/OR GAMING USING THE PLATFORM

1.20.1 In order to place a bet or access a Service, you should follow the instructions provided in the respective section.

1.20.2 It is your responsibility to ensure that the details of any bet, stake or similar transaction that you place using the Platform (a undefinedTransactionundefined) are correct when using the Platform (either directly, through an application or otherwise) in accordance with the relevant Game Rules, as appropriate.

1.20.3 Your Transaction history can be accessed by you, by clicking on My Account in the Platform, or through our Customer Services team (including by opting to receive a written statement).

1.20.4 We reserve the right to refuse the whole or part of any Transaction requested by you at any time, at our sole discretion, or where you have breached the Terms. No Transaction is accepted by us until you have made the appropriate confirmation in accordance with these Terms and Conditions. If you are in any doubt as to whether a Transaction has been accepted successfully, you should contact [email protected].

1.20.5 Once a Transaction has been accepted by us, you cannot cancel the transaction unless we agree otherwise.

1.20.6 In respect of gaming, the relevant Game Rules shall set out the point at which no further stakes or bets will be accepted by us.

1.20.7 We may cancel or amend a transaction due to Collusion, Cheating, Fraud and Criminal Activity, Errors, or Omissions.

1.21 REMOTE GAMING OR BETTING

1.21.1 Where you are accessing the Platform via an electronic form of communication, you should be aware that:

1.21.1.1 In relation to your use of the Platform for the placing of bets or playing of games:

1.21.1.2 You may be using a connection or equipment which is slower than such equipment used by others, and this may affect Your performance in time critical events offered via the Platform;

1.21.1.3 You may encounter system flaws, faults, errors or service interruption which will be dealt with in accordance with IT failure as below;

1.21.1.4 The Game Rules for each event or game offered via the Platform are available, and should be considered by you prior to your use of the Platform.

1.22 COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY

1.22.1 The following practices (or any of them) in relation to the Platform constitute undefinedProhibited Practicesundefined, and are not permitted, and will constitute a material breach of the Terms:

1.22.1.1 Abuse of bonuses or other promotions; and/or

1.22.1.2 Using unfair external factors or influences (commonly known as cheating); and/or

1.22.1.3 Taking unfair advantage (as defined below);

1.22.1.4 Opening any Extra Accounts; and/or

1.22.1.5 Undertaking fraudulent practise or criminal activity (as defined below).

1.22.2 We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur. Subject to the above; however, we will not be liable for any loss or damage which you may incur as a result of any Prohibited Practices, and any action we take in respect of the same will be at our sole discretion.

1.22.3 If you suspect that a person might be engaged in any Prohibited Practice, you shall as soon as reasonably practicable report it to us by emailing us, or telephoning Customer Services.

1.22.4 You agree that you shall not participate in or be connected with any form of Prohibited Practice in connection with your access to or use of the Platform.

1.22.5 If we have reasonable grounds to believe that you have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us (and by our gaming partners and our other suppliers) of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or

1.22.5.1 You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or

1.22.5.2 We become aware that you have undefinedcharged backundefined or denied any of the purchases or deposits that you made to your Account; or

1.22.5.3 In our reasonable opinion your continued use of the Platform may be detrimental to our regulated status, including our continued ability to be licensed by the Licensing Authority; or

1.22.5.4 You become bankrupt or suffer analogous proceedings anywhere in the world, then, (including in connection with any suspension and/or termination of your Account) we shall have the right, in respect of your Account (and/or any other account held by you with an Operator Group company) to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) contemplated in this paragraph. The rights set out in this paragraph are without prejudice to any other rights (including any common law rights) that we may have against you, whether under the Terms or not.

1.22.6 For the purposes of this paragraph:

1.22.6.1 undefinedFraudulent practiceundefined means any fraudulent activity engaged in by you or by any person acting on your behalf or in collusion with you, and shall include, without limitation: (a) fraudulent charge-backs and rake-back activity; (b) the use by you or any other person who was participating in the same game as you at any time, of a stolen, cloned or otherwise unauthorised credit or debit card, as a source of funds; (c) the collusion by you with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us); (d) any attempt to register false or misleading account information; and (e) any actual or attempted act by you which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;

1.22.6.2 undefinedCriminal activityundefined shall include, without limitation, money laundering and any offence under any law or regulation in your country, where you are playing from or where your IP has been registered; and

1.22.6.3 undefinedUnfair advantageundefined shall include, without limitation:

1.22.6.3.1 The exploitation of a fault, loophole or error in our or any third partyundefineds Software used by you in connection with the Platform (including in respect of any game);

1.22.6.3.2 The use of third-party software or analysis systems; or

1.22.6.3.3 The exploitation by you, of an Error as defined below, in any case, either to your advantage and/or to the disadvantage of us or our affiliates.

1.22.7 In exercising any of our rights under these Terms and Conditions in relation to a Prohibited Practice, we shall use all reasonable endeavours to ensure that, while complying with our regulatory and other legal obligations, we exercise such rights in a manner which is fair to you and to our affiliates.

1.22.8 We reserve the right to inform relevant authorities, other online gaming or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected Prohibited Practice by you, and you shall cooperate fully with us to investigate any such Prohibited Practice.

1.23 CLOSURE OF YOUR ACCOUNT; TERMINATION OF THE TERMS; CLOSURE AND TERMINATION BY YOU

1.23.1 Provided that your Account does not show any outstanding balance(s) due to us, you are entitled to close your Account and terminate the Terms on not less than twenty-four hoursundefined notice to us at any time, by contacting us through [email protected]:

1.23.1.1 Declaring your intention to close your Account; and

1.23.1.2 Stating the reasons as to why you are requesting closure of your Account, in particular, if you are doing so because of concerns over the level of your use of the Platform.

We will respond to your request, confirming closure of your Account and the date on which such closure will be effective, within a reasonable time, provided that you continue to assume responsibility for all activity on your Account until such closure has been carried out by us (at which point the Terms shall terminate).

1.23.2 When you request the closure of your Account subject to these Terms and Conditions we will return any outstanding balance in your Account to you.

1.23.3 Upon any termination of your Account under this paragraph we shall be entitled (without limiting our rights under these Terms and Conditions) to withhold, from the repayment of the outstanding balance on your Account, any monies: (a) pursuant to Collusion, Cheating, Fraud and Criminal Activity); (b) pursuant to Breach of the Terms; (c) as otherwise provided by the Terms; or (d) as required by Law.

1.23.4 When repaying the outstanding balance on your Account, we shall use the same method of payment which you provided upon registration of your Account or such other payment method as we may reasonably choose at our discretion.

1.23.5 Where you have closed your Account, we may in particular cases be able to re-open your Account with the same account information as before if you request us to do so. In such circumstances, while your Account will have the same account details as before, it will be subject to the Terms which are in force at the date of any such re-opening, and any prior entitlements (including, but without limitation, to bonuses or contingent winnings) shall no longer be adhered to.

1.24 CLOSURE AND TERMINATION BY US

1.24.1 We are, at any time (and notwithstanding any other provisions contained in the Terms), entitled to close your Account and terminate the Terms on written notice (or attempted notice) to you using your Contact Details. In the event of any such termination by us, we shall, subject to these Terms and Conditions, as soon as reasonably practicable following a request by you, refund the balance of your Account.

1.24.2 Where we close your Account and terminate the Terms pursuant to Collusion, Cheating, Fraud and Criminal Activity or Breach of the Terms, the balance of your Account will be non-refundable and deemed to be forfeited by you to the extent of any claim that we may have against you as of the date of such closure (whether under your Account, an Extra Account or otherwise). Closure of your Account and Termination of the Terms (unless we are forced to close your Account due to material breach of these Terms by you, in accordance with the terms laid down in these Terms and Conditions) will not affect any outstanding bets, provided that such outstanding bets are valid and you are not in breach of the Terms in any way. For the avoidance of doubt, we will not credit any bonuses into your Account, nor will you be entitled to any contingent winnings, at any time after the date on which your Account was closed (whether by us pursuant to the Terms, or in response to your request).

1.25 SUSPENSION BY US

1.25.1 We shall be entitled to suspend your Account in the circumstances expressly set out in the Terms. Upon the suspension of your Account: (a) no activity shall be permitted (including deposits, withdrawals, betting or gaming) until the date upon which it is reactivated by us; (b) no bonuses or contingent winnings will be credited to the Account; and (c) we shall address the issue that has given rise to the Account suspension with a view of resolving it as soon as reasonably practicable so that the Account can, as appropriate, either be reactivated or closed.

1.26 ACCESS TO, AND USE OF, THE PLATFORM

1.26.1 You are completely responsible for any supply and maintenance of all of your Access Devices and related equipment, networks and internet access services that you utilise in order to use the Platform. We shall not be liable in any way for any losses caused to you (whether resulting from loss of service, poor internet connectivity, insufficient bandwidth or otherwise) by the Internet or any telecommunications service provider that you have engaged in order to access the Platform. For the avoidance of doubt, the Operator does not make any representation or give any warranty as to the compatibility of the Platform with any particular third party software or hardware, including (for the avoidance of doubt) third party analyses which promise certain results.

1.26.2 Under no circumstances should you use the Platform for any purpose which may be, or is considered to be abusive, defamatory, unlawful, racist, obscene, sexist, of discriminatory nature, or which could cause harm or be considered an offence. You shall not use any abusive or aggressive language or images, swear, threaten, harass or abuse any other person, including other users, via the Platform, or attempt to pass yourself off as being any other person, or behave in such a manner towards any Operator, or any other staff member, who provides service on the Platform, or any Customer Services representative, or any helpdesk or support function which we make available to you.

1.26.3 You shall use the Platform for personal entertainment only and shall not be allowed to provide access to, or reproduce, the Platform or any part thereof, in any form whatsoever without our express consent, including creating links to our Platform.

1.26.4 Any material (other than Software as defined herein) downloaded by you from the Platform shall be downloaded entirely at your own risk, and the Operator shall not be liable in respect of any loss of data or other damage caused by any such material.

1.26.5 Where we have reason to believe that your use of the Platform is in breach of any paragraph of the present section, we shall, without prejudice to any of our other rights, be entitled to immediately remove from the Platform any such statements, or any other form of such content.

1.27 RELEASE

27.1 To the maximum extent permissible by applicable Law, you hereby absolutely release Synvestment N.V and its affiliates as well as all other users of the Platform from responsibilities including but not limited to, claims, causes of action, liability, expenses, demands, and/or damages (actual and consequential) of all kinds and nature, known and unknown and claims of negligence, that may arise from the use of or inability to use, or in relation to your use of and/or reliance on the Platform, including any disputes which may arise between users and the acts or omissions of third parties.

1.28 BETTING AND GAMING TERMS

Expressions used in the gaming industry, and in the process of betting are numerous. Should you be in any doubt as to the meaning of any term, or expression, you should:

1.28.1 Look up its meaning in relation to the event or game you are betting or playing on;

1.28.2 If you are still in any doubt, contact [email protected] for clarification; and

1.28.3 Refrain from placing any bet on any event, or playing any game until its meaning is understood by you to your satisfaction, because, we cannot accept any responsibility if you place a bet or play using the products offered via the Platform in circumstances where you do not understand any of the terms involved in, or relating to the bet or game.

1.29 ALTERATION OF THE PLATFORM

1.29.1 We may, at our absolute discretion, alter or amend any product or service (including any prices offered) available through the Platform at any time for the purpose of ensuring the ongoing operation of the Platform, but without prejudice to any games and/or bets already in progress at the time of such amendment. From time to time, we may restrict you from accessing some parts of the Platform for the purpose of maintenance of the Platform and/or alteration or amendment of any of the games and/or products available through the Platform.

1.30 THIRD PARTY SOFTWARE

1.30.1 In order to use the products offered through the Platform, you may be required to download and install Software supplied by third parties on to your Access Device (undefinedSoftwareundefined). The Software may include but is not limited to Access Device applications, our download Casino and Poker products and any promotional, marketing and/or facility applications, products and Software.

1.30.2 In such circumstances, you may be required to enter into a separate agreement with the owner or licensor of such Software with respect to your use of the same (a undefinedThird Party Software Agreementundefined). In case of any inconsistency between the Terms and any Third-Party Software Agreement, the Terms will prevail in so far as the inconsistency relates to the relationship between you and us.

1.30.3 It is your responsibility to ensure that any Software is downloaded onto your Access Device in a manner compatible with specific set-up of your Access Device. For the avoidance of doubt, we shall not be liable for any adverse effects on the operation of your Access Device, resulting, directly or indirectly, from the incorrect downloading of any Software.

1.30.4 Notwithstanding that the Platform provided via any Access Device application shall be subject to the Terms, the terms under which any application (undefinedAppundefined) is downloaded or installed onto your Access Device shall be governed by the agreement entered into between you and the supplier of the relevant App but, in case of any discrepancy between the Terms and any such agreement, the Terms shall prevail in so far as the inconsistency relates to the relationship between you and the Operator.

1.31 TECH OR IT FAILURE

1.31.1 The Company is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Refunds may be given solely at the discretion of Betvili management.

1.31.2 The Company shall accept no liability for any damages or losses which are deemed or alleged to have arisen out or in connection with the website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any personundefineds misuse of the site or its content or any errors or omissions in content.

1.31.3 In the event of a Casino system malfunction all wagers are void.

1.32 ERRORS OR OMISSIONS

1.32.1 A number of situations may arise where a bet or wager is acknowledged, or a payment is made, by us in error. A non-exhaustive list of such circumstances is as follows:

1.32.1.1 Where we misstate any odds or terms of a bet or gaming wager to you as a result of obvious error or omission in entering the information or setting up a market, or as a result of a computer malfunction;

1.32.1.2 Where we have made a undefinedtangible errorundefined. A tangible error happens where:

1.32.1.2.1 In relation to bets placed prior to an event taking place, the prices/terms offered are materially different from those available in the general market; or

1.32.1.2.2 In relation to any event, the price/terms offered at the time the bet is placed are clearly incorrect given the probability of the event occurring;

1.32.1.3 Where we have continued to accept bets on a market which should have been suspended, including where the relevant event is in progress (except where undefinedin-runningundefined bets are accepted) or had already finished (sometimes referred to as undefinedlate betsundefined);

1.32.1.4 Where an error has been made as a result of a Prohibited Practice;

1.32.1.5 Where we should not have accepted, or have the right to cancel or re-settle, a bet pursuant to the Betting Rules (for example due to undefinedRelated Contingenciesundefined);

1.32.1.6 Where an error is made by us as to the amount of winnings/returns that are paid to you, including as a result of a manual or computer input error; or

1.32.1.7 Where an error has been made by us as to the amount of free bets and/or bonuses that are credited to your Account,

1.32.1.8 Such circumstances being referred to as an undefinedErrorundefined

1.32.2 We reserve the right to:

1.32.2.1 Correct any Error made on a bet placed and re-settle the same at the correct price or terms which were available or should have been available through the Operator (absent the publishing error) at the time that the bet was placed and the bet will be deemed to have taken place on the terms which were usual for that bet; or

1.32.2.2 Where it is not reasonably practicable to correct and re-settle under 31.2.1 above, to declare the bet void and return your stake into your Account; or

1.32.2.3 In circumstances where the Error has resulted from a Prohibited Practice, to take the steps set out in these Terms.

1.32.3 Any amounts that are credited to your Account, or paid to you as a result of an Error shall be deemed to be held by you on trust for us and shall be immediately repaid to us when a demand for payment is made by us to you. Where such circumstances exist, if you have monies in your Account, we may reclaim these monies from your Account pursuant to the Terms. We agree that we shall use all reasonable ways to detect any Errors and inform you of them as soon as reasonably possible.

1.32.4 Neither we, nor our affiliates, our partners or suppliers shall be liable for any loss, including loss of winnings, that results from any Error by us or an Error by our affiliates.

1.32.5 You shall inform us as soon as reasonably practicable should you become aware of any Errors.

1.32.6 Where you have used monies that have been credited to your Account or awarded to you as a result of an Error to place subsequent bets or play games, we may cancel such bets and/or withhold any winnings which you may have won with such monies, and if we have paid out on any such bets or gaming activities, such amounts shall be deemed to be held by you on trust for us, and you shall immediately repay us any such amounts when a demand for repayment is made by us in such respect.

1.33 LIMITATION OF LIABILITY

THE USE OF THE PLATFORM OFFERED BY US IS ENTIRELY AT YOUR OWN RISK. IN NO CASE SHALL WE, NOR OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, OR ANY USERS BE LIABLE TO YOU UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH REGARDS TO THE PLATFORM FOR: (I) ANY LOST PROFITS, LOSS IN REVENUE, LOSS OF GOODWILL, ANY DATA LOSS, LOSS OF USE, COST OF PROCURING SUBSTITUTE GOODS OR SERVICES, OTHER INTANGIBLE LOSSES, OR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY, EXEMPLARY, RELIANCE, PUNITIVE, LIQUIDATED, OR ANY SIMILAR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER (HOWEVER ARISING), (II) ANY, VIRUSES, BUGS, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGIN), (III) ANY PERSONAL INJURY OR HARM, INCLUDING DEATH, WHICH IS CAUSED BY YOUR USE OR MISUSE OF THE PLATFORM, (IV) ANY CLAIMS, DEMANDS, OR DAMAGES ARISING OUT OF OR RELATING TO ANY DISPUTE BETWEEN YOU AND ANY OTHER USER OF THE PLATFORM, OR (V) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) THE GREATER OF (A) ANY FEES PAID BY YOU FOR USING OF PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS THREE (3) MONTH PERIOD OR (B) [ENTER MAXIMUM LIABILITY AMOUNT]. REMEDIES UNDER THESE TERMS ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THESE TERMS. NOTHING IN THESE TERMS SHALL BE DEEMED TO EXCLUDE OR LIMIT YOUR LIABILITY IN RESPECT OF ANY INDEMNITY GIVEN BY YOU UNDER THESE TERMS.

1.34 WARRANTY DISCLAIMER.

THE PLATFORM IS PROVIDED ON AN undefinedAS ISundefined, undefinedAS AVAILABLEundefined BASIS. THE USE OF PLATFORM IS AT THE USERundefinedS SOLE RISK. THE PLATFORM IS PROVIDED WITHOUT WARRANTY, REPRESENTATION, OR GUARANTEE OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED, WITH THE SOLE EXCEPTION OF WARRANTIES (IF ANY) WHICH CANNOT BE EXPRESSLY EXCLUDED UNDER APPLICABLE LAW. SYNVESTMENT N.V, OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE PLATFORM ARE OR WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME, INSTANCE OR LOCATION; (II) ANY DEFECTS MATERIAL OR NOT, OR ERRORS WILL BE CORRECTED; (III) ANY/ALL CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (IV) ANY/ALL INFORMATION IS COMPLETE, ACCURATE, UP-TO-DATE, OR RELIABLE; (V) ANY PARTICULAR SERVICE, CONTENT, OR PRODUCT REFERRED TO IN THE PLATFORM IS SAFE, APPROPRIATE, OR EFFECTIVE FOR YOU AND/OR YOUR EMPLOYEES; (VI) THAT RESULTS OF USING THE PLATFORM PROVIDED BY US WILL MEET YOUR REQUIREMENTS(VII) THE USE OF THE PLATFORM PROVIDED BY US SHALL COMPLY WITH ANY LAWS, RULES, REGULATIONS, REQUIREMENTS, POLICIES, QUALIFICATIONS, OR BEST PRACTICES, INCLUDING BUT NOT LIMITED TO PRIVACY LAWS, PROFESSIONAL LICENSURE, OR REIMBURSEMENT; (VIII) THE USE OF THE PLATFORM SHALL NOT RESULT IN LEGAL DUTIES OR LIABILITY. WE DO NOT GUARANTEE IN ANY INSTANCE THAT ANY PARTICULAR CONTENT OR MATERIAL SHALL BE MADE AVAILABLE THROUGH THE PLATFORM.

1.35 INDEMNIFICATION

1.35.1 You acknowledge and agree that you shall at all times defend, indemnify, and hold harmless us, our affiliates and each of our and our affiliatesundefined employees, and business associates, including but not limited to, respective officers, directors, contractors, agents, suppliers, and representatives against all liabilities, claims, fees, costs, penalties or sanctions, losses, expenses, and interest of any nature, including reasonable attorneysundefined fees, arising out of, or which may relate to: (a) your use or misuse of, or access to, the Platform; (b) your violation of any privacy, professional, ethics, licensing, or consumer protection laws, rules, or regulations; (c) your misuse of anyoneundefineds private, proprietary, or Personal data; (d) infringement by you (or any third party using your Account or identity in the Platform) of any intellectual property or other rights of any person or entity; or (e) otherwise in violation of these Terms in any way. It is our right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you shall assist and cooperate with us in asserting any available defences at your expense, including reasonable attorneysundefined fees incurred by us.

1.35.2 In addition to any other remedy available, if you breach any of the Terms, we shall be entitled to recover from your Account any positive balance to the extent of any amount reasonably claimed against you.

1.36 INTELLECTUAL PROPERTY RIGHTS

1.36.1 The Platform contains Intellectual Property of Synvestment N.V in the form of content, graphics, videos, audios, text and any other digital content (undefinedPlatform Contentundefined). This is an agreement for the use of Platform, and you are not granted a license to any Platform Content under these Terms. Except to the extent that applicable laws prevent us from doing so, you will not, directly or indirectly: (i) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through the Platform; (ii) remove any proprietary notices or labels from the Platform Content; reproduce or copy the Platform Content or any part thereof; (iii) modify, translate, or create derivative works based on the Platform Content; (iv) copy, distribute, pledge, assign, or otherwise transfer or encumber rights to the Platform Content; (v) create any derivative product from any of the foregoing; (vi) without our express written permission, introduce automated agents or scripts to the Platform so as to produce multiple accounts, generate automated searches, requests and queries, or to strip or mine data from the Platform; or (vii) allow third parties to gain access to the Platform or to Platform Content in any manner other than as expressly permitted in these Terms and Conditions.

1.36.2 You acknowledge and agree that the Platform, the names and logos and all related product and names, design marks and slogans, and all other material comprising the Platform, are the property of the Synvestment N.V or its affiliates (collectively, the undefinedMarksundefined). Unless stated otherwise, all Marks are protected as the copyright, trade dress, trademarks and/or other intellectual properties owned by us or by other parties that have licensed their material to us. You are not authorised to use any of the Marks in any advertising, publicity or any other commercial manner without the prior written consent of Synvestment N.V. Your use of the Platform confers no title or ownership in the Platform or the Marks and is not a sale of any rights in the Platform or the Marks. All ownership rights remain in Synvestment N.V or its third-party suppliers, as the case may be.

1.36.3 You acknowledge and agree that any comments, ideas and/or reports provided to us (undefinedFeedbackundefined) shall be the property of Synvestment N.V and you hereby irrevocably transfer and assign to Synvestment N.V such Feedback, and all associated intellectual property rights, provided however that you shall be free to use such Feedback in the ordinary conduct of your business.

1.36.4 It is our policy to limit access to our Platform for those who infringe upon the intellectual property rights of others, as a consequence of which we shall be entitled to terminate your account on these grounds. If you find that anything on our Platform infringes upon any copyright that you own or control, please contact us using the information provided in these Terms and Conditions.

1.37 VIRUSES, HACKING AND OTHER OFFENCES

1.37.1 You shall not:

1.37.1.1 Corrupt the Platform;

1.37.1.2 Attempt to gain unauthorised access to the Platform, the servers on which the Platform is stored, or any server, computer or database connected to the Platform;

1.37.1.3 Flood the Platform with information, multiple submissions or undefinedspamundefined;

1.37.1.4 Knowingly or negligently use any features which may affect the function of the Platform in any way for example (but not limited to) releasing or propagating viruses, worms, Trojans, logic bombs or similar materials that are malicious or harmful;

1.37.1.5 Interfere or tamper with, remove or otherwise alter in any way, any information in any form which is included on the Platform;

1.37.1.6 Attack the Platform via a denial-of-service attack (DOS attack) or a distributed denial-of-service attack (DDOS attack). We shall report any breach or suspected breach to the relevant law enforcement authorities, and we shall cooperate with appropriate authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.

1.37.2 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your Access Device and related equipment, computer programs, data or other proprietary material due to your use of the Platform or, to your downloading of any material posted on such website, or on any website linked to the Platform.

1.38 YOUR PERSONAL DATA

1.38.1 When you open your Platform Account, and decide to deposit or withdraw funds, you will be asked to provide us with personal information, including (without limits) your name, date of birth, and appropriate contact details, including an address, telephone number and an email address (undefinedPersonal Dataundefined). You agree that your Personal Data is collected by us with your consent. You may update your Personal Data from time to time by contacting us; or through the Platform: or by such other method as might be from time to time be made available to you.

1.38.2 All information on your Account is held by us in a secure data warehouse and remains confidential except where otherwise stated in the Terms (including, for the avoidance of doubt, the Privacy Policy).

1.38.3 We are required by Law to comply with data protection requirements in the way we handle any personal information collected from you during your use of the Platform. Therefore, we take our obligations regarding the use of your personal information very seriously. In particular, we may process your personal information:

1.38.3.1 For the purposes set out in the Terms; and

1.38.3.2 For other purposes, where we (including Payment Processor) need to process Your Personal Information for the purposes of operating the Platform, including by sharing it with our service providers, employees and agents for the same purposes, for example with our providers of postal services, marketing services and Customer Services agents. We may also disclose Your Personal Data in order to comply with a legal or regulatory obligations.

1.38.4 We may retain copies of any communications that you send us (including copies of any emails) in order to maintain accurate records of the information that we have received from you.

1.39 WE USE COOKIES

The Platform uses cookies. Cookies are text files that are stored in a computer system via an Internet browser. Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Platform and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified using the unique cookie ID.

Through the use of cookies, we can provide the users of this Platform with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our Platform can be optimised with the user in mind. Cookies allow us, as previously mentioned, to recognise our Platform users. The purpose of this recognition is to make it easier for users to utilise our Platform. The Platform user that uses cookies e.g. does not have to enter access data each time the Platform is accessed, because this is taken over by the Platform, and the cookie is thus stored on the userundefineds device. Another example is the cookie of a shopping cart in an online shop. An online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website employing a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our Platform may be entirely usable.

1.40 COMPLAINTS

1.40.1 No claim or dispute with regard to:

1.40.1.1 The acceptance or settlement of a bet which you have made using the Platform will be considered more than thirty days after the date of the original transaction; and

1.40.1.2 A game which you have played using the Platform will be considered more than twelve weeks after the date on which the relevant transaction or game play was performed.

1.40.2 Should you wish to make a complaint regarding the Platform, as a first step you should, as soon as reasonably practicable, direct your complaint to [email protected], where it will be escalated as necessary within our Support team until resolution.

1.40.3 You acknowledge that our random number generator will determine the outcome of the games played through the Platform and you accept the outcomes of all such games. You further agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server used by the Operator, the result that appears on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation

40.4 If there is no reaction to your complaint, or no notice from us, or in your opinion the issue is not yet resolved, you can file a complaint to the licensing and supervision organisation [email protected] or [email protected] or [email protected].

1.41 GOVERNING LAW

The parties agree that the validity, operation, and performance of these Terms shall be governed by and interpreted in accordance with the laws of Curacao applicable therein (notwithstanding the conflict of legal provisions). The Parties do expressly and irrevocably concede to the jurisdiction of courts in Curacao with respect to any matter or claim, suit, action or proceeding arising under or related to these Terms.

1.42 DISPUTE RESOLUTION

Any dispute concerning the subject matter of these Terms, or the breach, termination or validity thereof (a undefinedDisputeundefined) will be settled exclusively in accordance with the procedures set forth herein. The party seeking resolution of a Dispute will first give written notice of the Dispute to the other party, setting forth the nature of the Dispute and a concise statement of the issues to be resolved. If the Dispute has not been resolved through good faith efforts and negotiations of senior officers or representatives of the parties within fifteen (15) days of receipt by the relevant party of the notice of Dispute, such notice will be deemed to be a notice of arbitration and the parties agree to submit the Dispute to a single arbitrator mutually agreeable to both parties. The venue of such arbitration shall be as may be mutually decided by the Parties. In the event that the Parties cannot agree on a sole arbitrator, the arbitrator will be appointed by a judge of the appropriate court on application by either party to the Dispute. All decisions and awards rendered by the arbitrator will be final and binding upon the parties for all questions submitted to such arbitrator, and the costs associated with such submission shall be shared equally by the parties involved in the Dispute unless the arbitrator decides otherwise. The parties waive all rights of appeal, therefore to any court or tribunal, and agree that the only recourse by any party to any court will be for the purpose of enforcing an arbitration award.

1.43 RESPONSIBLE GAMING/GAMBLING

1.43.1 For those Customers who wish to restrict their gambling, we provide a voluntary self-exclusion policy, which enables you to close your Account or restrict your ability to place bets or game on the Platform for a minimum period of six months. Once your Account has been self-excluded you will be unable to reactivate the Account under any circumstances until the expiry of the period chosen under this paragraph. At the expiry of the self-exclusion period, you will be entitled to re-commence use of the Platform by contacting [email protected].

1.43.2 In case you are concerned about your gambling practices, try to adhere to these simple rules:

1.43.2.1 Try and establish limits for the amounts you want to wager; or

1.43.2.2 Consider how long you wish any wagering session to last before commencing and be sure to keep an eye on the time;

1.43.2.3 Try not to let gambling interfere with your daily activities.

1.43.3 Mind that gambling is not advised if you are recovering for any form of dependency or if you are under the influence of alcohol or any other substance including prescription drugs.

1.43.4 You should always be aware that gambling is a form of recreation and should not be viewed as an alternative source of income or a way to recoup the debt. Recognising that you may be developing a gambling problem is the first step to recover.

1.43.5 Please bear in mind that:

1.43.5.1 Gambling should be entertaining and not seen as a way of making money;

1.43.5.2 You should avoid chasing losses;

1.43.5.3 Only gamble what you can afford to lose;

1.43.5.4 Keep track of time and the amount you spend gambling.

1.43.6 If you require any further information relating to this issue, contact our support [email protected] or visit our Responsible Gambling section.

1.43.7 The Operator is committed to supporting responsible gambling initiatives. We suggest visiting responsiblegambling.org for further help if you feel that gambling starts to become a problem for you.

1.44 NOTICES

1.44.1 All notices, and other communication between parties under these Terms shall be given in writing, through electronic means of communication, such as email, live chat, and any other reputable means of electronic communication that parties shall deem appropriate to employ. Any notice given under these terms by email, live chat, or any other form of electronic communication will be considered delivered 12 (twelve) hours after the time sent, unless the sender received an automated massage that the email has not been delivered. We reserve the right to contact you by telephone, in exceptional cases, as defined by us, at our sole discretion. In some cases, certain notices, such as, without limitation, amendments or modifications to the rules of the games, bonuses, these, or any other terms pertaining to the Platform, shall be considered duly delivered once they are made available (posted) on the Platform.

1.44.2 Unless specified otherwise in these Terms, notices to us shall be sent to an email address [email protected], or any other substitute email address that we may from time to time make available on the platform. Notices to you shall be directed to the email address, which you will provide upon registering on the platform. If you choose to provide your personal information, including your phone number, it may be used by Us to contact You in exceptional cases, as defined by us, at our sole discretion.

1.45 MISCELLANEOUS

1.45.1 Language. The original text of the Terms is English, and any interpretation of them will be based on the original English text. If the Terms or any documents or notices related to them are translated into any other language, the original English version shall prevail.

1.45.2 Third-party rights. With the exception of the Operatorundefineds Group companies, unless these Terms expressly state otherwise a person who is not a party to these Terms has no right to enforce any of the terms.

1.45.3 Entire agreement and severability. These Terms are the entire agreement between you and us with regards to the Platform. These Terms supersede all prior, contemporaneous communications and proposals made (whether oral, written or electronic) between you and us with regards to the Platform. If any provisions mentioned in these Terms are found to be unenforceable or invalid, that particular provision or provisions will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

1.45.4 Relationship of the parties. You and Betvili are independent contractors. These Terms shall not and do not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship of any kind between the Parties. You shall not have any authority of any kind to bind us in any respect. Unless expressly stated otherwise in these Terms and Conditions, there are no third-party beneficiaries to the Terms. We do not have any special relationship with you, nor any fiduciary duty.

1.45.5 Force majeure. We will not be liable in any case for any failure or delay in the performance of our obligations for any reason hereunder if such failure results from: (a) any cause beyond our reasonable control, including but not limited to, mechanical, electronic or communications failure or degradation, denial-of-service attacks, (b) any failure by a third-party hosting provider or utility provider, (c) strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.

1.45.6 Assignment. You acknowledge and agree that your rights and obligations under these Terms are non-assignable, non-transferable, and non-sublicensable. We reserve the right to assign, transfer, or delegate any or all of our rights and obligations hereunder without obtaining consent.

1.45.7 No waiver. Our failure to enforce any part of these Terms shall not constitute a waiver of our right to enforce that or any other part of these Terms later. The failure of either Party to exercise, in any respect, any right provided under these Terms shall not be deemed as a waiver of any further rights hereunder.

1.45.8 Headings for reference only. The headings of sections and paragraphs herein are included solely for convenience of reference and shall not control the meaning or interpretation of any of the provisions of the Terms.

1.46 CONTACT US

If you have any questions with regards to this Agreement, you may get in touch with us by contacting us via the following details:

Synvestment N.V

Landhuis Groot Kwartier, Groot Kwartierweg 12, Willemstad, Curacao

www.betvili.com

Customer Services: [email protected] or you can visit us on www.betvili.com via online chat.

2 BONUS TERMS AND CONDITIONS
2.1 GENERAL BONUS TERMS AND CONDITIONS

2.1.1 All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), IP, and shared computer, e.g. public library or workplace.

2.1.2 We reserve the right to close the User's account and confiscate existing funds if evidence of bonus abuse is found.

  1. 2.1.3 Betvili.com retains all rights per these Bonus Policies and general Terms of Use to verify its playersundefined behavior and act accordingly.

2.1.4 Betvili.com has a zero-tolerance policy towards bonus abuse and bonus related fraudulent activity on accounts. If any bonus abuse or bonus related fraudulent activity is suspected, we reserve the right to stop any further bonuses, promotions, and/or offers and remove bonuses and winnings from these and/or linked accounts. Examples of bonus-related fraudulent activity include, but are not limited to:Using more than one account to claim multiple bonuses;

  1. Two-tier betting (where large bets are placed on high variance outcomes before switching to normal variance outcomes to clear wagering requirements)
  2. Multiple account strategy / proxy account strategy;
  3. Using a VPN or masking IP address
  4. Minimal Risk or Risk-free bets on any games do not qualify for wagering requirements. Players deemed to be using minimal risk wagering tactics or risk-free bets tactics to redeem their bonuses risk having their bonuses, original deposit, and any subsequent winnings removed.
  5. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus, initial deposit, and associated winnings declared void.
  6. Any accounts linked to accounts that have already claimed the welcome bonus will not be eligible to claim the welcome bonus. If Betvili.com suspects two linked accounts that have claimed the welcome bonus, these funds could be confiscated from both accounts.
  7. Betvili.com reserves the right to change the terms and conditions, the promotion, or the eligibility of players for a promotion, at any point and without prior notice.
  8. General bonus terms and conditions apply.

2.1.5 Player may only claim the welcome bonus once

2.1.6 Only Newly registered players who make the first eligible deposit can claim welcome bonus

2.1.7 The Bonus should be enabled before the corresponding deposit and will be credited immediately after making the successful deposit In case the bonus was not credited after its activation and making a deposit, please contact customer support before making any bets. Otherwise, we reserve the right not to provide the bonus

2.1.8 Bonus funds are added to a playerundefineds bonus balance and are subject to standard terms and conditions, wagering requirements, and bonus terms.

2.1.9 To claim the deposit welcome bonus or any deposit bonus (excluding free spins), the user must make a minimum deposit of 20 EUR.

2.1.10 All bonuses (unless otherwise specified) need to be wagered 35 (thirtyfive) times before the funds can be withdrawn.

2.1.11 Please note that different games contribute to a different percentage towards the wagering requirements.
-Slots contribute 100%
-All table games contribute 5%
-Video poker games and Live Games contribute 0%.

Slots excluded from bonus wagering

Immortal Romance, White Rabbit, Who Wants to be a Millionaire, Kingmaker, Extra Chilli, The Final Countdown, Wild Blood 2, Riders of the Storm, Carnival Queen, Fruit Warp, 1429 Uncharted Seas, Medallion, Extra Chilli, Break Da Bank Again Respin, Dark Vortex, Cazino Cosmos, Baron Samedi, Rise of Merlin, Xmas Joker, Wild Blood, Troll Hunters, Sea Hunter, Rise of Olympus, Riches of RA, Reactoonz, Rage to Riches, Pimped, Pearls of India, Mystery Joker 6000, Moon Princess, Hugo 2, Hugo, Holiday Season, Happy Halloween, Golden Legend, Eye of the Kraken, Dragon Ship, Battle Royal, Book of Oz, Crystal Rift, Wicked Circus, Vikings go wild, Vikings go to Hell, Vikings Go Berzerk, Penguin City, Ozwins Jackpots, Piggy Riches, Dead or Alive, Cazino Zeppelin, Blood Suckers, Break Da Bank Again, Beautiful Bones, Jack Hammer, Castle Builder II, Dragon Dance, Wild Orient, Thunderstruck, Avalon, Rabbit In The Hat, Jack Hammer 2, Twin Spin, Eggomatic, Peek-a-Boo - 5 Reel, Tomb Raider, Retro Reels, ThunderStruck II, Agent Jane Blonde, Break da Bank, Blood Suckers II, Dead or Alive 2, Secrets of Atlantis, Jackpot 6000, Jingle Spin, Lucky Angler: A Snowy Catch, Reel Rush, Reel Rush 2, The Reel Steal, Robin Hood: Shifting Riches, Scudamores Super Stakes, Secrets of Christmas, Steam Tower, Street Fighter II: The World Warrior Slot, Super Striker, Wild Turkey, The Wish Master, Pretty Kitty, Reel Gems, The Finer Reels of Life, Victoria Wild, Jellyfish Flow, Fa Cai Shen Deluxe, Viking Gods: Thor and Loki, Magic Oak, Knockout Football, Pumpkin Patch, Hawaiian Night, Claws vs Paws, Divine Fortune Megaways, Robin Hood, 3 Coins, JetX, Cappadocia, Samurai, BankJob, Apollo, Lord Fotune

2.1.12 Players can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and winnings will be forfeited as a result. Please note that when playing with a bonus, real money gets exhausted first.

2.1.13 All deposit bonuses that are a part of the Welcome Package are valid for 7 days, while free spins will expire after 24h from issued.

2.1.14 Bonus funds and winnings will be forfeited upon expiry of the bonus.

2.1.15 When betting, placed bets are deducted from the playerundefineds cash balance. However, if no cash balance is available the bet placed will be deducted from the playerundefineds bonus balance.

2.1.16 Until the play through requirements have been met, the maximum bet that can be placed is 5 EUR. This includes double up wagers after the game round has been completed, for example, wagering winnings from X game round on red/black, and also in-game bonus features that can be purchased.Any player wagering above this amount could forfeit winnings accrued from bonus funds.

2.1.17 Any bonus can be removed prior to any wagering conditions being met. Please contact BetVili support to learn more.

2.1.18 Only one bonus can be claimed at a time. Deposit related bonuses cannot be "stacked". BetVili.com management reserves the right to void any bonuses and/or winnings obtained by fraudulent behavior.

2.1.19 Any "free spin" or "bonus" winnings resulting from bonus funds after the bonus has been wagered, lost or forfeited shall be moved to history.

2.1.20 All withdrawals will be subject to an internal audit before being processed. BetVili reserves all rights to void Bonuses or any winnings for failed audits. Player hereby consents in advance to the same.

2.1.21 If, upon such a review, it appears that a Player(s) are taking advantage of any software or system bug or failure, or participating in any form of activity that BetVili, in its sole and complete discretion, deems to be abusive ('Promotion Abuse'), BetVili reserves the right to revoke the entitlement of such a Player to receive or benefit from the promotion (and/or withhold the payout of the proceeds of such abuse to the Player/s in question). Only fully settled bets (i.e. bets that result in a win or loss) will be counted towards wagering.

2.1.22 Multiple accounts are not permitted. Creating more than one account with BetVili in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.

2.1.23 Bonus round and free spins do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.

2.1.24 Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same hand to create "action" with minimal risk) do not qualify for completing the wagering requirement.

2.1.25 Players who are found to be adopting these practices risk of having their bonus and winnings confiscated.

2.1.26 If it's discovered that a group players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, BetVili management will at it's own discretion have the mandate to confiscate bonus winnings and/or deposit.

2.1.27 If, while playing at BetVili Casino, you win a sum regarded by BetVIli Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by BetVili. While BetVili protects all personal data entrusted to us, we reserve the right to use the first three letters of the user names any BetVili announcement about promotion results or on the website or lobby.

2.1.28 Regarding the bonuses and promotions, all times and dates are stated in UTC.

2.1.29 In the event of any dispute, the decision of BetVili will be final.

2.1.30 If you upon deposit use a promo code for a promotion you are not eligible for, you will not receive the bonus.

2.1.31 Deposit bonuses will be added instantly. If you're eligible for a deposit offer and do not receive it, you need to contact customer support before you start playing. Failure to do so will disqualify you from receiving the bonus retroactively.

2.1.32 The Terms and Conditions as published on the Website (and updated from time to time) are in English and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions only. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.

2.2 FREE SPINS TERMS AND CONDITIONS

2.2.1 When it comes to the 300 additional Free Spins on top of the 100% Deposit bonus after making their first deposit. A minimum of 20 is required to receive the free spins.

2.2.2 30 free spins are granted per day, for 10 days in total.

2.2.3 The first set of free spins will be added after the deposit is made.

2.2.4 The next batch of 30 free spins will be added 24 hours after the previous batch.

2.2.5 Each batch of free spins is valid for 24 hours once added.

2.2.6 If the free springs are not claimed within 24 hours after they are credited, the previous batch will be lost after the new one is credited the next day.

2.2.7 Free spins are only available for use on specific games ( Book of Sun: Choice ) and canundefinedt be transferred.

2.2.8 Any money won using free spins will be placed in a playerundefineds bonus balance and will be subject to standard terms and conditions, bonus terms, and wagering requirements.

2.2.9 Main account funds will be used before any bonus funds.

2.2.10 Any winnings are considered bonus money and will only be converted into real money once x35 wagering requirements are met.

2.2.11 To activate your free spins you must access and open the game within 1 day of them being credited, otherwise, they will expire.

2.2.12 The maximum permitted bet amount while a bonus is pending or actively being turned over is 5 EUR. Any player wagering over this amount could forfeit winnings accrued from bonus funds.

2.2.13 Bonus money is only used once the funds in the main account have been used.

2.2.14 Welcome bonus free spins are only redeemable once.

2.2.15 BetVili reserves the right to cancel or amend these terms undefined conditions at any point without any prior notice.

3. PRIVACY POLICY

3.1 INTRODUCTION

We thank you for your interest in the services of Synvestment N.V (hereinafter referred to as undefinedweundefined, undefinedusundefined, undefinedourundefined), which are provided via https://www.Betvili.com/ (undefinedPlatformundefined). Data protection is very important for the management of Synvestment N.V. The use of the Platform is possible without any indication of personal data; however, if a data subject wants to use special services via our Platform, processing of personal data may become necessary. If the processing of personal data is necessary, and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and in accordance with the country-specific data protection regulations applicable to Synvestment N.V. Utilizing this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed through this data protection declaration, of the rights to which they are entitled.

The Platform is run by Synvestment N.V, holder of a gaming license accorded to them by Gambling Commission and in adherence with the new legislation concerning gambling and betting.

We are a business registered in Curacao Landhuis Groot Kwartier, Groot Kwartierweg 12, Willemstad, under company registration number 151973 and licensed and regulated under Curacao eGaming License #8048/JAZ2020-007.

As a highly secure Platform, we guarantee the online security of our players. Firstly, our software is virus-free and can be downloaded and installed on your computer in complete security. The optimum security we offer you is provided by the technology we use to protect our programmes and to maintain game transparency consistent with the laws of the countries in which we do business.

As the controller, Synvestment N.V has implemented numerous technical and organizational measures to ensure the complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle, have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g., by telephone contacting to the customer.

3.2 DEFINITIONS

The data protection declaration of Synvestment N.V is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used. In this data protection declaration, we use, among other things, the following terms:

A) Personal data

Personal data means any information relating to an identified or identifiable natural person (undefineddata subjectundefined). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal Data may include, but is not limited to, your name, physical address, telephone number, e-mail address, financial data, online behaviour, use of certain services, social media profile and associated interests.

B) Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

C) Processing

Processing is any operation or set of operations which are performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

D) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

E) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular, to analyse or predict aspects concerning that natural personundefineds performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

F) Pseudonymization

Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

G) Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

H) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

I) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

J) Third party

Third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

K) Consent

Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subjectundefineds wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

3.3 THE DATA PROTECTION:

If you have any other questions regarding this Privacy Policy or protection of your data, please feel free to contact our Data Protection Officer at[email protected].

3.4 COOKIES

The Platform of Synvestment N.V uses cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which website and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, Synvestment N.V can provide the users of this Platform with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our Platform can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our Platform users. The purpose of this recognition is to make it easier for users to utilize our Platform. The Platform user that uses cookies e.g., does not have to enter access data each time the Platform is accessed, because this is taken over by the Platform, and the cookie is thus stored on the userundefineds computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our Platform employing a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our Platform may be entirely usable.

Some of the advertisers on our Platform may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy for their policies on user data.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Synvestment N.V, which are sent directly to usersundefined browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Synvestment N.V has no access to or control over these cookies that are used by third-party advertisers.

3.5 COLLECTION OF GENERAL DATA AND INFORMATION

In order to register on the Platform, we need some personal information. The principal information needed to register is the following: (1) name and surname, (2) postal address, (3) email, (4) phone number and (5) date of birth to ensure you are old enough to bet on our Platform.

The Platform of Synvestment N.V collects a series of general data and information when a data subject or automated system calls up the Platform. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our Platform (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Platform, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

We may also collect data about the device you are using to access our Platform. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software.

For our recruitment activities, Synvestment N.V may ask for certain data, including educational and employment background, contact information and preferences, job qualifications, and jobs for which you would like to submit an application. You also may choose to provide Synvestment N.V with additional information, such as your CV, resume, or transcripts; employment references and related information; and compensation requests. In addition, Synvestment N.V may collect information from third parties, for example, in connection with a background or employment check and/or an employment reference.

When using these general data and information, Synvestment N.V does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our Platform correctly, (2) optimize the content of our Platform as well as its advertisement, (3) ensure the long-term viability of our information technology systems and Platform technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, Synvestment N.V analyses anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to achieve an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

3.6 RECRUITMENT

We use data we collect to communicate with you, to manage Synvestment N.Vundefineds recruiting and hiring processes, and for compliance with corporate governance and legal and regulatory requirements. If you are hired, the information may be used in connection with employment and corporate management.

3.7 WINNINGS AND WITHDRAWALS

The winnings and withdrawals of players are kept in strictest confidence. All winnings are recorded on our secure system. We keep records of user wins and losses and will reveal them to a third party only when that third party is regulatory or government body.

3.8 USE OF GENERAL DATA AND INFORMATION

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

To enable you to customize or personalize your experience of our Platform; to enable you to access and use our Platform, associated applications, and associated social media platforms; to contact and communicate with you and to run competitions and/or offer additional benefits to you.

We share your Personal Data in case we have a legal obligation to do so, for instance to the Gaming Commission, and in other cases with your consent or as necessary to complete any transaction or provide any service or product you have requested or authorized. In addition, we share personal data among Synvestment N.V-controlled affiliates and entities. We also share personal data with suppliers, processors or agents working on our behalf for the purposes described in this statement. For example, companies we have hired to provide customer service or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.

3.9 DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose personal information to:

Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators; our employees, contractors and/or related entities; courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you.

3.10 PERSONAL DATA SECURITY

Synvestment N.V is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit highly confidential data (such as a password) over the Internet, we protect it through the use of encryption.

Synvestment N.V is also committed to reducing risks of human error, theft, fraud, and misuse of Synvestment N.V facilities. Synvestment N.Vundefineds efforts include making personnel aware of security policies and training employees to implement security policies. Synvestment N.V employees are required to maintain the confidentiality of data. Employeesundefined obligations include written confidentiality agreements, regular training on information protection, and compliance with company policies concerning protection of confidential information.

Synvestment N.V promptly evaluates and responds to incidents that create suspicions of unauthorized handling of data. If Synvestment N.V determines that your data has been misappropriated (including by a Synvestment N.V employee) or otherwise wrongly acquired by a third party, Synvestment N.V will promptly report such misappropriation or acquisition to you.

Synvestment N.V will conduct annual compliance audits. The audit will be conducted under the direction of the Data Protection Officer. Any employee that Synvestment N.V determines is in violation of this privacy statement will be subject to disciplinary action up to and including termination of employment. Any agent or third party that violates this privacy statement shall be in material breach of all agreements with Synvestment N.V and shall defend and indemnify Synvestment N.V from claims related to such violations.

3.11 TRANSACTIONS SECURITY

Synvestment N.V guarantees that your financial transactions are secure, no matter which payment method you use!

Synvestment N.V also uses sophisticated MD5 encryption technology in order to completely ensure the safe online transfer of any of the personal information to which we have access.

Synvestment N.V ensures that all its players can bet in security and comfort. In order to achieve this, Synvestment N.V has a dedicated team of technicians whose exclusive task is to test and guarantee the correct functioning of the bets and the security of our server.

Your transactions have never been as safe and secure as they are with Synvestment N.V!

3.12 INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

The personal information we collect is stored and processed in the Lithuania, or where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example, by using standard data protection clauses approved by the European Commission or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction, and this might mean that you will not be able to seek redress under our jurisdictionundefineds privacy laws.

3.13 BUSINESS TRANSFERS

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur and that any parties who acquire us may continue to use your personal information according to this policy.

3.14 LIMITS OF OUR POLICY

Our Platform may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

3.15 CONTACT POSSIBILITY VIA THE PLATFORM

The Platform of Synvestment N.V contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

3.16 ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

3.17 RIGHTS OF THE DATA SUBJECT

A) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

B) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing; the existence of the right to file a complaint with a supervisory authority; where the personal data are not collected from the data subject, any available information as to their source; the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.

C) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

D) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have an obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed.

The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.

The data subject objects to the processing in accordance with Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

The personal data have been unlawfully processed.

The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Synvestment N.V, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of Synvestment N.V or another employee shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of Synvestment N.V or another employee will arrange the necessary measures in individual cases.

E) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

The processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.

The controller no longer needs the personal data for the processing, but they are required by the data subject for the establishment, exercise, or defence of legal claims.

The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the conditions, as mentioned above, is met, and a data subject wishes to request the restriction of the processing of personal data stored by Synvestment N.V, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of Synvestment N.V or another employee will arrange the restriction of the processing.

F) Right to data portability

Each data subject shall have the right granted by the European legislator to receive the personal data concerning him or her, which was provided to a controller in a structured, commonly used, and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided. As long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by Synvestment N.V or another employee.

G) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

Synvestment N.V shall no longer process the personal data in the event of the objection unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If Synvestment N.V processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Synvestment N.V processing his or her data for direct marketing purposes, Synvestment N.V will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to the processing of personal data concerning him or her by Synvestment N.V for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may directly contact the Data Protection Officer of Synvestment N.V or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

H) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorized by Union or Member State law to which the controller is subject to and which also lays down suitable measures to safeguard the data subjectundefineds rights and freedoms and legitimate interests, or (3) is not based on the data subjectundefineds explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subjectundefineds explicit consent, Synvestment N.V shall implement suitable measures to safeguard the data subjectundefineds rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact our Data Protection Officer of Synvestment N.V or another employee of the controller.

I) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to the processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of Synvestment N.V or another employee of the controller.

3.18 OUR PARTNER SERVICE PROVIDERS

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in this Privacy Policy.

Payment Service Providers Privacy Policy links
Visa Link
Mastercard Link
MIR Link
Maestro Link
Qiwi Link
Apple pay Link
Yandex Link
Astropay Link
Jeton Link
Skrill Link
Neteller Link
Paysafecard Link
Sticpay Link
Interac Link
3.19 LEGAL BASIS FOR THE PROCESSING

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations, which are necessary for carrying out pre-contractual measures, for example, in the case of inquiries concerning our services. If our company will be subjected to a legal obligation by which processing of personal data is required, such as for the fulfilment of tax obligations, the processing will be based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator, pointing out that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

3.20 THE LEGITIMATE INTERESTS PURSUED BY THE CONTROLLER OR BY A THIRD PARTY

Where the processing of personal data is based on Article 6(1) lit, f GDPR our legitimate interest is to carry out our business with consideration for the well-being of all our employees and the shareholders.

3.21 PERIOD FOR WHICH THE PERSONAL DATA WILL BE STORED

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After the expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract. If the data subject requests for termination or terminates their Platform Account, the personal data shall be retained for a period of 1 year from the date of termination.

3.22 PROVISION OF PERSONAL DATA AS A STATUTORY OR CONTRACTUAL REQUIREMENT; REQUIREMENT NECESSARY TO ENTER INTO A CONTRACT; OBLIGATION OF THE DATA SUBJECT TO PROVIDE THE PERSONAL DATA; POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE SUCH DATA

We clarify that the provision of personal data is partly required by law (e.g., tax regulations) or can also result from contractual provisions (e.g., information on the contractual partner). Sometimes it may be necessary for the conclusion of a contract that the data subject provides us with personal data, which must be subsequently processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer. Our Data Protection Officer clarifies to the data subject whether the provision of the personal data is required by law, contract, or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, as well as the consequences of non-provision of the personal data.

3.23 CHILDRENundefinedS INFORMATION

Another part of our priority is adding protection for children while using the Internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Synvestment N.V does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our Platform, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.

3.24 ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies only to our online activities and is valid for visitors to our Platform with regards to the information that they shared and/or collect in Synvestment N.V. This policy is not applicable to any information collected offline or via channels other than this Platform.

3.25 CHANGES TO THIS POLICY

At our discretion, we may change our Privacy Policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our Platform. Your continued use of this Platform after any changes to this policy will be regarded as acceptance of our practices regarding privacy and personal information.

If we make a significant change to this Privacy Policy, for example, changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended Privacy Policy.

3.26 CONTACT

You can contact our Customer Service at any time if you have any queries or if you are in need of help (see the undefinedContactundefined panel on the Platform). In order to improve our services, telephone conversations may be recorded or monitored by another member of the team.

If you have any complaints, please do not hesitate to contact us by using the contact forms in the Contact Us section. We will do everything possible to resolve the problem as soon as possible. If for any reason you are dissatisfied with the solution we have provided you with, you can make a formal complaint to the Gambling Commission (http://www.gamingcommission.fgov.be).

4. AML

SYNVESTMENT N.V ANTI-MONEY LAUNDERING (AML) PROGRAM COMPLIANCE PROCEDURES

4.1 INTRODUCTION

Thank you for choosing Synvestment N.V. (hereinafter referred to as undefinedBetviliundefined, undefinedweundefined, undefinedusundefined undefinedourundefined). Please read this document as it governs your use of the Betvili website accessible via https://www.Betvili.com/ (undefinedPlatformundefined). This Agreement sets out the terms and conditions with respect to the Anti-money laundering compliance processes as required by the FATF and CFATF and other appropriate legislation (undefinedLawsundefined). We shall always strive to be in compliance with all the Laws. Please understand and read this Agreement carefully. This Agreement applies to all our users including suppliers and personnel of Synvestment N.V (collectively referred to as undefinedyouundefined, undefinedyourundefined, undefinedcustomerundefined undefinedPlayerundefined unless specified otherwise using other terms) If you do not agree to the terms of this Agreement or our Terms, please do not access or use the Platform or our services provided through the Platform or otherwise.

4.2 COMPANY POLICY

It is our policy to forbid and actively prevent and check money laundering and other activities that may facilitate money laundering or the funding of terrorist or criminal activities. Betvili endeavours to conform with all applicable requirements under the Laws in force in the jurisdictions of the European Union members in which Betvili operates, pursuant to the Directive 2005/60/EC of the European Parliament and of the Council of 26 October 2005 on the prevention of the use of the financial system for the purpose of money laundering and terrorist financing and the forthcoming Fourth Directive on Money laundering. To this end, we have appointed an Anti-money laundering compliance person (undefinedAML Compliance Personundefined). You can contact the AML Compliance Person of Synvestment N.V by using the contact details provided in this Agreement below.

4.3 DEFINITION OF MONEY LAUNDERING AND TERRORIST FINANCING

4.3.1 undefinedMoney launderingundefined means:

4.3.1.1 the conversion or transfer of property derived from criminal activity or property obtained instead of such property, knowing that such property is derived from criminal activity or from an act of participation in such activity, for the purpose of concealing or disguising the illicit origin of the property or of assisting any person who is involved in the commission of such an activity to evade the legal consequences of that personundefineds actions;

4.3.1.2 the acquisition, possession or use of property derived from criminal activity or property obtained instead of such property, knowing, at the time of receipt, that such property was derived from criminal activity or from an act of participation therein;

4.3.1.3 the concealment or disguise of the true nature, source, location, disposition, movement, rights with respect to, or ownership of, property derived from criminal activity or property obtained instead of such property, knowing that such property is derived from criminal activity or from an act of participation in such an activity.

4.3.2 undefinedTerrorist financingundefined means the financing and supporting of an act of terrorism and commissioning thereof. Terrorist financing may not involve the proceeds of criminal conduct, but rather an attempt to conceal either the origin of the funds or their intended use, which could be for criminal purposes. Legitimate sources of funds are a key difference between terrorist financiers and traditional criminal organizations. Although the motivation differs between traditional money launderers and terrorist financiers, the actual methods used to fund terrorist operations can be the same as or similar to methods used by other criminals to launder funds. Funding for terrorist attacks does not always require large sums of money, and the associated transactions may not be complex.

Betvili or the group of companies of which Betvili is part is licensed and regulated by Curacao eGaming to offer remote (online) games over the internet, under the National Decree August 18, 1998 No. 14. Under the license conditions issued by Curaundefinedao, Betvili is required to have in place adequate measures to prevent its systems from being used for the purposes of money laundering, terrorist financing or any other criminal activity.

Betvili endeavours to is fully committed to be constantly vigilant to prevent money laundering and combat the financing of terrorism in order to minimize and manage risks such as the risks to its reputation risk, legal risk and regulatory risk. It is also committed to its social duty to prevent serious crime and not to allow its systems to be abused in furtherance of these crimes.

4.4 OBJECTIVE OF THE POLICY

4.4.1 Betvili endeavours to be consistently vigilant, in order to prevent money laundering, and inhibit the financing of terrorism in order to mitigate and manage any risks to its reputation, legal risks and regulatory risks. Betvili is dedicated to its social duty to curtail serious crime, and to protect its systems from abuse, in furtherance of such crimes.

4.4.2 Betvili strives to keep itself updated with developments, both national and international on initiatives focused on preventing money laundering and the financing of terrorism. It seeks to protect itself, the organization and its operations, at all times from threats of money laundering, funding of terrorism and any other criminal activities

4.4.3 All of our procedures, policies and internal control mechanisms have been designed in compliance with all applicable laws, rules, directives and regulations, where applicable to Betviliundefineds operations. These policies, procedures and control mechanisms will be reviewed and updated routinely, to ensure that suitable policies procedures and internal control mechanisms are in place. Player Identification Program

4.4.4 Betvili shall take reasonable measures to establish the identity of any individual towards whom it is proposed to offer its service. Thus, the procedure for the registration of Players, contained under the General Terms and Conditions of Betvili proposes for a mandatory due diligence procedure to be carried out prior to the opening of a User account. 3.2 Betvili shall collect and maintain a secure online list, containing the list of registered Players. Information and Documents related to the registered Players shall be retained in compliance with applicable data protection obligations.

4.4.5 Betvili shall collect appropriate, minimum information for the purposes of Player identification from every Player who opens an account. Betvili shall refuse to open accounts that are anonymous in nature or those made under fictitious names, such that the true beneficial owner is not known. The information required will include at least the Playerundefineds:

4.4.5 Betvili shall collect appropriate, minimum information for the purposes of Player identification from every Player who opens an account. Betvili shall refuse to open accounts that are anonymous in nature or those made under fictitious names, such that the true beneficial owner is not known. The information required will include at least the Playerundefineds:

4.4.5.1 date of birth (showing that the Player is over eighteen (18) years of age);

4.4.5.2 first and last name;

4.4.5.3 place of residence;

4.4.5.4 credit card or banking information;

4.4.5.5 valid email address; and

4.4.5.6 username and a password.

4.4.6 The Player may be requested to provide documents to verify such identity information, if and when it is deemed that there is any uncertainty or risk about the information provided. The Player shall also be requested to provide such documents prior to any payment exceeding EUR 2,000 per occasion, or in cases where payments made to the account exceed EUR 2,000. The documents requested shall include, adhering to the regulations under relevant data protection Laws:

4.4.6.1 A copy of a valid identity card or passport;

4.4.6.2 Proof of address;

4.4.7 Betvili may additionally use other means to supplement the documentary evidence collected under this Agreement. These include:

4.4.7.1 Independently verifying the Playerundefineds identity through the comparison of information provided by the Player with information obtained from a reporting agency, public database or other sources;

4.4.7.2 Checking references with financial institutions; or

4.4.7.3 Obtaining a financial statement.

4.4.8 Betvili shall notify relevant Players while seeking identification information in order to verify their identity. While doing so, Betvili shall compare such Player identification information with governmental or international provided lists of suspected terrorists on a monthly basis. The Lists may also include sanction lists provided through the European Union or FATF.

4.4.9 Where Any employee of Betvili becomes aware of any uncertainty, inaccuracy or inconsistency in relation to of the Player information provided, is bound to immediately notify the AML Compliance Person. The AML Compliance Person shall review the materials and determine the need for any further identification or the need to notify and report to relevant authorities. Where any prospective or existing Player refuses to provide the necessary information when requested or appears to have provided misleading information intentionally, Betvili reserves the right to reject the request to open a new account. Additionally, after consideration of any and all risks involved, Betvili reserves the right to close any existing account. In such cases, the AML Compliance Person shall be notified so as to determine whether a report is to be sent to relevant authorities. Where any Player appears on any list of suspected terrorists or other sanctioned individuals, Betvili shall take immediate appropriate measures to freeze or remove the account of the Player.

4.5 WHERE THERE IS A MATERIAL CHANGE IN THE PERSONAL INFORMATION OF A PLAYER, ADDITIONAL VERIFICATION DOCUMENTS SHALL BE REQUESTED. CONTINUOUS TRANSACTION DUE DILIGENCE

4.5.1 Monitoring shall be done using the following methods: Transactions shall be automatically monitored, and a daily report containing transactions above EUR 2000 shall be generated. This report shall also contain the details of users making these transactions. Additionally, a daily report shall be generated containing the collected ID documentation, collected personal information and entire account transaction history of these users account activity with careful scrutiny to the extent permissible, the details surrounding any large or complex transactions, and any other transactions which may be linked to money laundering or funding of terrorism, by the nature of such transactions.

Monitoring shall be undertaken, and transactions will be automatically monitored, and a report will be generated daily that show all transactions above 2000 EURO along with all the details of the users making those transactions. An additional report will be generated daily per user that made a transaction above 2000 EURO detailing their collected ID documents, collected personal details, and their entire account transaction history.

4.5.2 The AML Compliance Person shall be responsible for monitoring and review of any activity that such a monitoring system may detect. The AML Compliance Person shall determine where additional steps are required to be taken, shall document the details of monitoring conducted and is responsible for reporting any suspicious activities to the relevant authorities. The following parameters are indicative, but are not limited to signifying possible activities of money laundering or terrorist financing:

4.5.2.1 Wire transfers to/from financial secrecy havens or high-risk geographic location without any apparent reason.

4.5.2.2 Many small, incoming wire transfers or deposits made using checks and money orders. These amounts are almost immediately withdrawn or wired out.

4.5.2.3 Wire activity that is unexplained, repetitive, unusually large or shows unusual patterns or with no apparent specific purpose.

4.5.3 Where an employee of Betvili detects suspicious activity, they shall notify the same to the AML Compliance Person. The AML Compliance Person shall determine the next steps, detailing whether or not an investigation into the matter is necessitated. The steps detailed by the AML Compliance Person may include:

4.5.3.1 Gathering of additional information, either internally or from third-party sources,

4.5.3.2 Contacting the government or freezing/locking of the account and filing a report with relevant authorities.

4.5.4 Betvili shall not accept non-electronic or cash payments from Players. Acceptable modes of payment from Players include:

4.5.4.1 credit cards;

4.5.4.2 debit cards;

4.5.4.3 electronic transfer;

4.5.4.4 wire transfer;

4.5.4.5 cheques and any other method approved by the respective regulators.

4.5.5 Betvili shall transfer payments of winnings or refunds via the same route wherein the funds originated, where possible. Transfers of funds between Players accounts shall be prohibited.

4.5.6 Where Betvili utilizes a third-party provider to process and record payments in relation to Player accounts, Betvili shall ensure that such third-party provider has appropriate transaction monitoring systems in place, to allow the screening of transactions in accordance with applicable laws. The AML Compliance Person shall review the relevant service agreement with the third-party provider to ensure the appropriacy of the agreement.

4.5.7 Betvili shall maintain records relating to financial transactions in accordance with the data protection regulations and requirements in the jurisdiction of Curaundefinedao.

4.6 REPRESENTATIONS AND WARRANTIES

By creating an account on the Platform, or acting as a customer to Betvili, you warrant and agree as follows:

4.6.1 You warrant that you comply with all applicable anti-money laundering laws and regulations, including but not limited to the AML/CTF laws and associated rules and regulations as amended from time to time;

4.6.2 You warrant that the money you use to deposit your account has not been or will not be related to any money laundering or other illegal activities under applicable laws and regulations;

4.6.3 You will not use the Platform for the purpose of financing illegal activities;

4.6.4 You agree to promptly notify us of any event that is related, or you suspect to be related to money laundering, terrorist financing or other illegal activities;

4.6.5 You agree to promptly provide us with all information and documents that we reasonably request in order to comply with all applicable laws and regulations relating to anti-money laundering;

4.6.6 You acknowledge and agree that Betvili will conduct initial simplified due diligence and verify your identity and may conduct enhanced due diligence if required by applicable laws and regulations.

4.7 SUSPICIOUS TRANSACTIONS AND REPORTING

4.7.1 The AML Compliance Person shall be responsible for reporting any suspicious transactions, deposits or transfers carried out or attempted through a Player account equivalent to, or exceeding EUR 2000 where the AML Compliance Person has reason to suspect, knowledge or suspects that:

4.7.1.1 The Player is included on any list of individuals assumed to be associated with terrorism or on a sanctions list;

4.7.1.2 The transaction involves funds derived from illegal activity or is intended or conducted in order to hide or disguise funds or assets derived from illegal activity as part of a plan to violate or evade laws or regulations or to avoid any transaction reporting requirement under law or regulation;

4.7.1.3 The transaction has no ordinary lawful purpose or is not the sort in which the Player would normally be expected to engage, and after examining the background, the possible purpose of the transaction and other facts, we know of no reasonable explanation for the transaction; or

4.7.1.4 The transaction involves the use of Betvili to facilitate criminal activity.

4.8 TRAINING PROGRAMS

4.8.1 Betvili shall develop a continuous employee training programme under the leadership of the AML Compliance Person and senior management. This training programme is proposed to be conducted on a yearly basis. The training programme shall be conducted keeping in mind Betviliundefineds size, Player base, and its resources. The training programme shall be monitored and updated to reflect any legal and regulatory developments. At a minimum, the training shall include:

4.8.1.1 Steps to identify any red-flags and signs of money-laundering that may arise during the course of an employeeundefineds duties;

4.8.1.2 Steps to be followed once such risk has been identified, including the persons required to be approached in such cases of red-flags or unusual Player activity, and when to escalate the same;

4.8.1.3 Role of employees in Betviliundefineds compliance efforts and how to adhere to the same; what employeesundefined roles are in Betviliundefineds compliance efforts and how to perform them;

4.8.1.4 Betviliundefineds data retention practises; and

4.8.1.5 Disciplinary consequences for non-compliance with law, and regulations.

4.9 SEVERABILITY

If any provisions mentioned in this Agreement are found to be unenforceable or invalid, that particular provision or provisions will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

4.10 DATA RETENTION

Betvili will retain documents related to identification information which serve the basis for identification and verifications of customers, and the documents serving as the basis for the establishment of a business relationship as well as certain other documents and information as per AML laws and regulations no less than five years after termination of our Terms between you and us.

4.11 GOVERNING LAW undefined JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of Curacao. The parties agree to irrevocably submit to the exclusive jurisdiction of the courts in Curacao for the resolution of any disputes arising from this Agreement or in connection therewith or pursuant thereto.

4.12 CONTACT US

If you have any questions with regards to this Agreement, you may get in touch with us by contacting us via the following details:

Synvestment N.V

Landhuis Groot Kwartier, Groot Kwartierweg 12, Willemstad, Curacao

www.betvili.com

Customer Services: [email protected] or you can visit us on www.betvili.com via online chat.